Refund policy

This Refund Policy regulates the procedure for refunds, payment cancellations and refunds for services provided on the website
https://www.konstantinkuzmenko.com/ (hereinafter referred to as the "Contractor").

Konstantin Alekseevich Kuzmenko, sole proprietor,
TIN 3085626691, legal and actual addresses: 51 Mandrykivska St., Dnipro, 103,
phone 098-393-7254
and e-mail address of the organization selling goods and services k.kuzmenko1984@gmail.com

1. General provisions

Since the Contractor provides Intangible services (digital services)refunds are possible only in the cases provided for in this Policy.

Payment for services means that the client agrees to the terms of this Policy.

2. Refund terms and conditions

A refund is possible in the following cases:

• service was not provided
• The contractor did not start work within the agreed time frame
• the service cannot be provided through the fault of the Contractor

3. Cases when funds are not refunded

Funds. are not refundable, if:

• the service has already been fully performed
• the client received a consultation or audit
• the client refused from the services after their commencement without justified reasons
• the result does not meet the client's subjective expectations

Important: The contractor does not guarantee specific results (leads, sales, ROI), as they depend on many factors.

4. Procedure for making a return

To issue a refund, the customer must:

1. Send a request by email: https://www.konstantinkuzmenko.com/
2. Specify:
   • NAME
   • date of payment
   • payment amount
   • the reason for the return

The Contractor considers the application within 3-7 working days.

5. Method of refund

Refunds are made:

• in the same way as the payment was made
• or in another way as agreed by the parties

6. Terms of the refund

After agreeing on the return:

• funds are refunded within 5-14 banking days

The term may depend on:

• of the client's bank
• payment system

7. Commissions and expenses

When refunding funds:

• possible fees of payment systems
• such fees may be deducted from the refund amount

8. Refusal to return

The Contractor reserves the right to refuse a refund if:

• the client has violated the terms of cooperation
• false information was provided
• the work was actually performed